What is the first step when canceling a session on the day of?

When canceling a session on the day of, the most appropriate first step is to ensure that your supervisor is informed. Notifying your supervisor immediately allows them to assess the situation and provide guidance on how to proceed. They may also need to communicate any changes to the schedule, find coverage if necessary, or follow any specific protocols set by the organization for last-minute cancellations.

Establishing open lines of communication with your supervisor is crucial in maintaining professionalism and ensuring that all necessary steps are taken to manage the cancellation effectively. While notifying the client and team members are also important, these actions typically follow the initial communication with your supervisor. Setting an away message can be part of the subsequent steps, but it is not the priority when canceling a session on the day of.