When should you lock your schedule on NPA?

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Locking your schedule on NPA (Non-Public Agency) is an important practice in ensuring that all therapy sessions and appointments are finalized and accounted for before the week begins. The correct answer, locking the schedule on Sunday night before midnight, ensures that all necessary updates, changes, and confirmations can be made prior to the start of the new week. This timing allows staff ample opportunity throughout the weekend to finalize their schedules based on client needs, any last-minute adjustments, and ensures proper planning for the upcoming sessions.

Choosing to lock the schedule on Sunday night provides a clear cutoff point for any potential changes, giving both staff and clients a sense of stability and predictability for the week ahead. It also allows administrators to have a full picture of the week's appointments before Monday—which can be critical for resource planning and scheduling efficiencies.

The other options present locking times that do not align with typical operational practices. Locking the schedule too early, such as Friday evening or Saturday morning, might result in missing last-minute updates or necessary adjustments that could improve scheduling and meet client needs. Locking on Monday morning would be impractical as it wouldn’t allow adequate time to make informed decisions about the week's sessions and may lead to rushed adjustments that could affect service quality.

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